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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to finish setting up my micro soft account, but I

Customer Question

I need to finish setting up my micro soft account, but I don't know how.
JA: Have you contacted anyone about your account?
Customer: I am TRYING to.
JA: Have you installed any updates recently?
Customer: I am trying to get a contact so I can confirm my info from when I signed up.
JA: Anything else you want the computer expert to know before I connect you?
Customer: don't think so
Submitted: 6 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 6 months ago.

Dear Client,

thank you very much for your question. My name is***** am a computer expert since 17 years and I will be assisting you today.

Can I remotely connect to your computer please, so that I can directly analyze and resolve the problem for you while you can relax and watch me doing it on your screen? This is an optional service with a one-time flat fee, regardless of how long it will take me to fix the problem. We can resume it at any time, without additional cost. It also is safe, as you will be watching your screen and we will chat there as well, so that you will always know what I will be doing next while fixing the problem.

Thanks for your patience and best regards,

Lorenz Vauck