I'm sorry about the issue. What is the home page it keeps setting to?
Does this issue occur in Firefox?
Is Internet Explorer working fine?
Can you please click on Start -> Control Panel -> System (or System and security -> system) and confirm your windows version there?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
I'm sorry. With remote support, it's quicker and easier for you as I will do all the troubleshooting steps for you, and you can watch all my steps. But no problem, let me provide some written steps first.
- In Firefox program, click on the 3-bar icon at the upper right corner in Firefox program, then click on the ? (question mark) icon at bottom, then click on option Troubleshooting Information, then click on option Refresh Firefox..., then click on Refresh Firefox. Then wait a bit, and check.
Please reply at the box below to continue. Thank you,
You're welcome. Great. You can also refresh Firefox (not uninstall/reinstall) in order to remove any bad extension in Firefox program. And/or once in awhile refreshing Firefox would make it work faster again.
Do you need help with any other computer question / issue today?
Please let me know. Thank you for the update.