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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I own 2 WD external drives that I used on a Mac desk top.

Customer Question

I own 2 WD external drives that I used on a Mac desk top. About 18 months I purchased a new Mac Book Pro. Now I can't open the 2 drives. I have the model and SN #"s if needed. I can open other WD drives. What do I do.?
JA: Just to clarify, how old is your MacBook Pro and what operating system are you running? What confuses you?
Customer: It's about 18 months old and its up to date with the newest operating system. Safari 10.0.1 {10602.2.14.0.7
JA: Have you installed any updates recently?
Customer: yes about 2 or 3 weeks ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  John T. F. replied 1 month ago.

Hello! My name is***** will work diligently to provide accurate advice and information.

Expert:  John T. F. replied 1 month ago.

Do the 2 WD drives still work on the Mac desktop?

John

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