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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Just bought a microsoft mobile 3600 mouse. Cant get it to

Customer Question

just bought a microsoft mobile 3600 mouse. Cant get it to work
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: HP Notebook Model # 15-ac 161nr - windows 10
JA: Have you installed any updates recently?
Customer: i think so - whatever it recommeded
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Computer
Expert:  Bryan replied 4 months ago.

Hi and thank you for your question.

Just to clarify, is the Microsoft mouse not detected in your list of Bluetooth devices on Windows now?

Please reply at the box below, and then click Send.

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