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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have be away from my lap top since june 21,16. I have been

Customer Question

hi I have be away from my lap top since june 21,16. I have been getting my emails on my smart phone. now im back home and can not open new emails on my laptop, the last entry was june 21? why any ideas same gmail address. when I ask via internet says not an address
JA: How long have you had this issue with your Gmail account?
Customer: miss pearl, ill will rewrite above but I left this laptop at home I have used my smart phone since june 22. now im home (a week) and can not get the email site to work on my laptop. can communicate on my smart phone with same email addres
JA: Have you installed any updates recently?
Customer: i have been gone for four months! no.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Chris L. replied 1 month ago.

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

Expert:  Chris L. replied 1 month ago.

How are you trying to check your mail on the laptop? Are you using a mail program such as outlook, windows mail, mac mail or are you going to Gmail.com?

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