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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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For some reason i have lost my Microsoft account to which I

Customer Question

For some reason i have lost my Microsoft account to which I used use to gain access to my Gmail..I can still gain access using Google Crome.. I do prefer to use my old Mic Acc
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: Toshiba..using Windows 2007 I believe.. It was ok until yesterday
JA: Have you installed any updates recently?
Customer: I did ..Google Crome
JA: Anything else you want the computer expert to know before I connect you?
Customer: I want to be able to sing into my Gmail using my Microsoft account NOT Google crome
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. What do you use your Microsoft account for?

Is there any error or message?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Please stay with me on this web page.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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