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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Got temp ID earlier today, but do not know how to set up

Customer Question

got temp ID earlier today, but do not know how to set up password
JA: When did you last reset your username and password?
Customer: talked to rep 4 hours ago and she sent user ID but I do not have password ***** thus have never reset it
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 4 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 4 months ago.

Which password ***** are trying to reset and from where you received temporary password ?

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