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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to connect my personal e-mail account to new

Customer Question

I am trying to connect my personal e-mail account to new computer but it is linked to an old work mobile number. I think my email address is ***@******.*** and linked to an old work mobile 0408 134 165 that I do not have access to. My new mobile is 0409 669 760
JA: Just to clarify, what email service provider are you using for this account?
Customer: ?? Not sure , but I have outlook set up as my e-mail. This is a brand new laptop purchased yesterday , so just starting.
JA: Have you installed any updates recently?
Customer: Only what downloaded auto this morning
JA: Anything else you want the computer expert to know before I connect you?
Customer: That should be enough I hope.
Submitted: 3 months ago.
Category: Computer
Expert:  IT Miro replied 3 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 3 months ago.

You can access your e-mail account easily if you know the password. You can then also update the mobile phone number.

May I know if you know the password ***** "*****@******.***" e-mail account?

Thanks,

IT Miro

Expert:  IT Miro replied 3 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro