I'm sorry about the issue. No, that is a scam. It is a fake popup message. Please do not call that number, and do not follow any instruction int it.
Can you please shut down / restart the computer and check?
Please reply at the box below to continue. Thank you,
Usually, shutting down / restarting the computer would resolve this issue.
- If needed, press and hold the Power on / off button on the computer for about 10 seconds, then turn it back on and check.
- If needed, after the computer is back on, then open the Internet, then when the internet page come up, close it (and/or close all the tabs if shown) right away, then re-open the Internet and check.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,