Hello,I am the person that will be helping you today.
"What" cannot connect?
I will be standing by, looking forward to your response.
Thank you for the update. Which version of Windows are you using on the computer?
Please, stop posting duplicate questions. Keep all communication on this page. If you don't see this page when you are typing a message, you are on the wrong page.
Okay. I will send up the refund.