How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My microsoft is not working I have changed passwords done

Customer Question

My microsoft is not working I have changed passwords done everything they ask and it still does't work right, tell me out of date. It will not let me sync anything, I am not a computer person so I am lost
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: How do I get my micro soft to work
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: No I dont know how, it won't let me sync i have changed passwords and it still tells me all my accounts are out of date, I have windows 10 and I hate it
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just I need help
Submitted: 1 month ago.
Category: Computer
Expert:  Cory replied 1 month ago.

Welcome, I am Cory.

Who is your email provider?

Customer: replied 1 month ago.
Gmail
Expert:  Cory replied 1 month ago.

Would you like me to connect remotely and fix this?

Related Computer Questions