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Hi, and thank you for your question.
Just to clarify, are you trying to burn music files to disk or some other files?
Please reply at the box below, and then we will continue further.
Hi again, I have closed out the other duplicate question you opened up for this issue. Please be sure to reply back to me on this page itself (using the Reply box below), and I'll then continue to assist further. Thank you.
I have also sent you a minimal offer for remote service now, that will allow me to connect directly to your screen and assist you with the burning issue. Once you accept the offer, I'll provide you with further directions to connect accordingly.