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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a new Lenovo laptop. Asking me for a password that I

Customer Question

I have a new Lenovo laptop. Asking me for a password ***** I never created. Frustrated!!
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: Not sure of model # I at work now. It came with windows 10.
JA: Have you installed any updates recently?
Customer: Bought on Groupon 11.7 screen
JA: Anything else you want the computer expert to know before I connect you?
Customer: No just want to use it. Connect. Thanks
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please which version of windows you are using?

Please let me know