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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Yahoo.mail login will not accept my password (even though it

Customer Question

Yahoo.mail login will not accept my password (even though it is correct). I need to get to***@******.***, because there are some important letters there.
JA: Have you tried having password ***** directions emailed to you?
Customer: Yes. A note says "incorrect e-mail"
JA: Have you installed any updates recently?
Customer: Yes.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just get me into my Yahoo.mail.
Submitted: 1 month ago.
Category: Computer
Expert:  Cory replied 1 month ago.

Welcome, I am Cory. I will be assisting you today.

Have you tried to reset the password?

Expert:  Cory replied 1 month ago.

May I connect remotely and fix this quickly for you?