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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer keeps freezing

Customer Question

my computer keeps freezing
Submitted: 7 months ago.
Category: Computer
Expert:  John replied 7 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.

Did it got frozen just now?

Is this a windows or mac computer?

If its a mac computer which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Thank you

Note : - If you are getting pop up message regarding secure remote assistance offer you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Expert:  John replied 7 months ago.

Please answer my above questions so that i can help you better.

Reply using the box below

Thank you.

Expert:  John replied 7 months ago.

Checking to see whether you still need help.

Reply using the box below

Thank you.

Expert:  Cody replied 7 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?