For Online Computer Support, Ask a Computer Technician
Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.
Did it got frozen just now?
Is this a windows or mac computer?
If its a mac computer which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?
Note : - If you are getting pop up message regarding secure remote assistance offer you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
Please answer my above questions so that i can help you better.
Reply using the box below
Checking to see whether you still need help.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?