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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Need to reinstall my wordperfect office X 5. had a virus,

Customer Question

need to reinstall my wordperfect office X 5. had a virus, when removed my original program was deleted
JA: How much experience do you have with this particular machine?
Customer: not a lot but I do have the original serial number
JA: Have you installed any updates recently?
Customer: none
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, I also lost my Microsoft office which I had to repurchase since I did not have my up dated version
Submitted: 1 month ago.
Category: Computer
Expert:  Lorenz Vauck replied 1 month ago.

Dear Client,

thank you very much for your question. My name is***** and I will be assisting you today.

If you wish, I can re-install your Wordperfect Office X5 for you directly at your computer via a remote connection? Is this what you have been looking for?

Thanks for your patience and best regards,

Lorenz Vauck

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