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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have just been told the motherboard went out on my

Customer Question

I have just been told the motherboard went out on my computer.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: its a 7450S: PC-04zuBx 20BX-CT01WN I just had the motherboard replaced under warranty last February, 2016, at Protech Computer Systems in Denver, CO.
JA: Have you installed any updates recently?
Customer: Running Windows 10, and yes I have recently installed updates. It does it automatically.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I was running it on my battery, and ran out of power. After it shut down I was unable to get it to start again.
Submitted: 1 month ago.
Category: Computer
Expert:  Martin replied 1 month ago.

Hello, how are you?

What kind of help are you seeking with this?

If it's been confirmed the motherboard is dead then it needs to be replaced by the company who issued the warranty on the device.

Did you need help finding them or did you want a second opinion on the matter?

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