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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I forgot my password, it has been a while, no, no

Customer Question

I forgot my password
JA: When did you last reset your username and password?
Customer: it has been a while
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Barun replied 1 month ago.

Hi, and thank you for your question.

Just to clarify, have you lost the password ***** your Windows user account or for some other account?

Please reply at the box below, and then we will continue further.

Customer: replied 1 month ago.
can u change my password
Expert:  Barun replied 1 month ago.

PS: Please do not accept any remote assistance offer (simply "X" it out) if it shows up on this page; it's sent out automatically by our site, and not by me. We do not need to do a remote session for your issue; I'll reply back to you below now.

Expert:  Barun replied 1 month ago.

I'll certainly assist you with this issue; first, could you let me know which password, e.g. for your Windows account, email account, are you looking to change?

Customer: replied 1 month ago.
no I just need to change my password.cancel my subscription . thanks
Expert:  IT Miro replied 1 month ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me if you still require assistance with the password *****?

I am awaiting your reply.

Thanks,
IT Miro