Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
if you have installed Quark and used it on the Laptop without a problem and when you installed it on the second computer you get no update reason the software came with a single license user. To use the sofware on the 2nd computer you would need to purchase the license.
you may download the updates from the link given below see if that works.