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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 33884
Experience:  Over 20 years of consulting to the IT industry
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I lost my Samsung Galaxy 5 Saturday, can you help me locate

Customer Question

i lost my Samsung Galaxy 5 Saturday, can you help me locate it
JA: Just to clarify, what's the exact model of your Samsung? And what operating system are you running?
Customer: Galaxy 5
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: i lost it in montgomery
Submitted: 4 months ago.
Category: Computer
Expert:  Richard replied 4 months ago.

Hi there and welcome

To locate it, click on my link below

www.android.com/devicemanager

Sign in with the same Gmail account you used on the phone and it will then tell you the last location it was able to tell the online service

Let me know the results please.

Customer: replied 4 months ago.
You located my phone that i purchased sturday night , not my Galaxy. So this does not help me, because I still cant get my contacts nor my phone for my business.
Expert:  Richard replied 4 months ago.

When you have signed in, click on your phone in the top left, do you see the option to pick a second phone from there?

Customer: replied 4 months ago.
I don't want to rate your service, because it would not be fair to either of us. So just cancel my membership, because I am at a disadvantage and I can't fork out more money, i lost a $600.00 phone and replaced it Saturday night with a cheaper phone and no contacts for my job. Sorry
Expert:  Richard replied 4 months ago.

I am not asking you to rate your service, I am asking you

When you have signed in, click on your phone in the top left, do you see the option to pick a second phone from there?

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