Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
What pdf program do you have and its on a disk or you have downloaded it?
you must me reading a pdf form on adobe pdf reader?
To edit or create a pdf file you would need a pdf editor software, pdf files are meant to be read only and if you need to create or modify you will have to purchase pdf editor.