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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have just renewed my AVG driver updater license

Customer Question

I have just renewed my AVG driver updater license (e5f64665-bc9c-4b55-92b2-b2f6dc692df8) & since loading my computer will not turn off using the mouse (which worked fine before) I have done full scans with Avg driver updater / avg P.C.tune up /avg protection (no fault found)please fix. A. Hall.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell model dcne
JA: Have you installed any updates recently?
Customer: only avg driver updater
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Computer
Expert:  Martin replied 6 months ago.

Hello, how are you?

May I connect with you remotely so I can take a look?