Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Can I access your computer remotely and check the issue?
S H E F I N
I'm sorry about the issue. I'm another tech; I will help you with this.
With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:
Remote support is quicker and easier for you as I will do all the troubleshooting steps for you, and this issue can be complicated. Otherwise, I will provide written instructions.
- What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
- Do you go to your email website in order to use your email? Or do you use an email program, such as Outlook, Mail, Thunderbird, Windows Live Mail, etc.?
- Can you create a new email message, then there, click on the paperclip icon (or the Attach option), then browse / select the photo you want, and check?
- And/or can you open a photo in Lenovo Photo Master program, then do you see the Share option / button at the bottom? If yes, can you click on it and check?
Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,