I'm sorry about the issue. First, you must have WhatsApp working on your phone first. Then if your PC has Windows 8 or higher (i.e. Windows 8 or 8.1 or 10), then please download and install WhatsApp software at the website below on your PC:
Please reply at the box below to continue. Thank you,
Actually, here is the easier method:
1. Make sure WhatsApp is working on your smartphone first.
2. Then on your PC, please click on the website below:
, then follow the steps there in order to use WhatsApp on your PC.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,