How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9562
Experience:  Computer Technician
Type Your Computer Question Here...
Randy Computer Tech is online now
A new question is answered every 9 seconds

I try to sign in on Xbox one and sign in but I can't I do

Customer Question

I try to sign in on Xbox one and sign in***@******.*** but I can't I do not know how to please help me sign in
JA: What kind of computer do you have?
Customer: HP and Xbox one
JA: Have you installed any updates recently?
Customer: How to
JA: Anything else you want the computer expert to know before I connect you?
Customer: I only to get sign in my account
Submitted: 7 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 7 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Sign in with the email you use to access your Microsoft account

Sign in to Xbox One by entering the email address you use to sign in to your Microsoft account.

After you’ve entered your email address, you’ll be asked to enter your password.

Read and accept the Xbox Terms of Use and privacy statement

Review your privacy settings

check how you want to sign in

With Xbox One, you can decide which sign-in method you prefer. After creating or downloading your Xbox Live profile on your Xbox One, you will be asked on the Sign in & security preferences screen how you’d like to sign in on your new console. Your choices will be:

  1. Use Kinect to sign in automatically.

Review your gamerpic

Customize your Xbox One’s tile color

Then you will have competed.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

Related Computer Questions