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Barun
Barun, Computer Support Specialist
Category: Computer
Satisfied Customers: 11183
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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How do I change my verizon.net password when I've forgotten

Customer Question

how do I change my verizon.net password ***** I've forgotten my old password?
JA: When did you last reset your username and password?
Customer: a long time ago-I don't remember
JA: Have you installed any updates recently?
Customer: no but my wife was messing around with the password ***** things got messed up
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Barun replied 1 month ago.

Hi, and thank you for your question.

First off, please open up the following link:

https://signin.verizon.com/sso/mForgotFlows/mpassword/verifyIdentity.jsp

Enter your Verizon email address and your ZIP code and click Continue.

Follow the on-screen prompts to reset and create a new password ***** your Verizon account accordingly.

Do keep me posted on the results. If you need more help, please use the Reply box below to continue our conversation.

Otherwise, kindly take a moment to rate my service by clicking on (and submit) one of the five stars at the top of this page - this is the only way I'll receive credit for assisting you today. Thank you.