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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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I forgot my sbcglobal password and cannot reset it. It keeps

Customer Question

I forgot my sbcglobal password ***** cannot reset it. It keeps asking for my ATT user and pass and I dont have one
JA: When did you last reset your username and password?
Customer: too long ago to remember
JA: Have you installed any updates recently?
Customer: Just got a new iPhine and trying to set that up os why I am having difficulty
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

This is normal. Your user name is ***** ***** address and your next option is to choose forgot password.

this is recommended to be done on a computer as opposed to a phone if you can. Go to the link below

and it will explain it for you. Or, if you have logged on a computer somewhere with that email successfully,

it may be 'stored/hidden' and can be viewed.

https://www.att.com/olam/unauth/fpwdEnterUserId.myworld

I have often had to use their 'chat' feature as it may say contact customer support when you enter your email

and last name. Let me know if this happens.

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.

~Franklin