Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Please tell me first, what is your 'old' operating system? the 10.x version #, or the common nickname of it, I mean.
I presume you are finding that the camera goes dead while using Dictate for long periods. What version of Dictate do you have, currently, please?
Good. That's not very old as MAC OS X systems go.
I'm sorry! I used the wrong word. I'm aware that your question is about a microphone.
(What microphone are you using? how long does it take to time-out, roughly?)
How long does it take to time-out roughly, please?
I am looking up whether you can update Dictate without updating MAC OS X beyond 10.8.5...
OK. That may be a feature, and it may be configurable.
I need to ask whether you are using a laptop, or a desktop computer ?
And, is your Jabra microphone a USB microphone, or plugged into the sound/microphone jack?
Is the plug on the microphone rectangular or 'flat' ?
Or is it a round plug?
Please unplug it for the moment and examine it to be sure. Thanks.
(Then plug it in again.)
Good. Plug the microphone back in, verify that it is still working.
As for your version of Dictate... the official word from Dragon's site is,
Dragon Dictate 4 is compatible with OS X 10.8
To check for whether you can update to Dictate 4, go to
"Check for updates..."
Let me know how things go, and whether you see a message (eventually) that (probably falsely!) requires that you update MAC OS X to update Dictate.
By the way, Dictate 3.x is compatible with OS X versions up to 10.9.
Dictate 4 would be compatible up to 10.10.
Is your version of Dictate still 3.x ?
Then I must apologize: this problem is not documented in that version. And I have nothing further to suggest on the subject. I have Opted Out, opening the case (having established the details - it is probably an in-depth settings problem with Dragon Dictate 3 settings and/or configuration files -) to other Experts in this category, in case one of them has the further details needed to solve this problem.
I have never heard of a microphone "going to sleep." They are passive devices, and they don't do that (to conserve power), as there's no power to conserve.
That having been said, they typically wait for a voice to be present before starting up. That means that a fraction of a second can be lost, which can actually be significant, even an initial consonant or two. There's really no workaround for that.
Well, the "workaround" is to start up your session by saying "pthf - pthf - pthf - " into the microphone to activate it, then start talking normally.
Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.