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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4762
Experience:  B.Sc. Computer Science with Honors
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The keyboard does not light up. is there a way to turn it on

Customer Question

the keyboard does not light up. is there a way to turn it on and off?
JA: What's the make and model of your computer? And have you had problems with this keyboard in the past?
Customer: ideapad4
JA: Have you installed any updates recently?
Customer: just bought it and was setting it up
JA: Anything else you want the computer expert to know before I connect you?
Customer: backlit keyboard does not light up
Submitted: 2 months ago.
Category: Computer
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 2 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 2 months ago.

is the model Ideapad S400?

Customer: replied 2 months ago.
model name is 80SA
Customer: replied 2 months ago.
Lenovo ideapad FLEX 4-1470
Expert:  Michelle replied 2 months ago.

can you explain the problem a bit more in detail about the keyboard.

Customer: replied 2 months ago.
the backlit keyboard does not light up
Expert:  Michelle replied 2 months ago.

did you make and changes on the settings or ran any windows update?

Customer: replied 2 months ago.
no
Customer: replied 2 months ago.
just bought the computer. only ran the setup
Expert:  Michelle replied 2 months ago.

Do you have a small KB backlight icon on your spacebar?

Expert:  Michelle replied 2 months ago.

press FN + SPACE together the back-light with turn on if this model has a back light function.

Expert:  Michelle replied 2 months ago.

let me know if you have any question.

Customer: replied 2 months ago.
there is an icon on the left side of the spacebar
Expert:  Michelle replied 2 months ago.

good that means it has the function

Press and hold down the Fn key and then hit the space bar once it should lit the back-light.

Customer: replied 2 months ago.
it worked. thank you
Expert:  Michelle replied 2 months ago.

I hope I’ve provided the information you were seeking. If you have any question feel free to ask. Please provide a rating for the service, effort and the time by clicking on the stars located in the upper right corner of the page. Thank you

Expert:  Michelle replied 2 months ago.

Is there anything else i may assist you with?