Hi. My name is***** you for your question and the opportunity to assist.
Is this happening on all emails or only email that has multiple recipients?
Does the same thing happen when you send an email to yourself?
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know if you ready.
launch outlook and post me a screenshot of the error you encounter.
The other expert has opened the question for a second opinion hence i am answering your query.
Yes thats fine. Let me know the Outlook version.
Thanks for the info and i am working on the error allow me sometime to get back to you.
Are you sending any group messages when you get this error?
I would suggest that you look through your email list and see if any of the addresses are not properly formatted (i.e. a standard***@******.***). If any of them look funny, try sending a test message to that address with some others you know are okay. If the message fails, then you know you have found the problem.
Earthlink is your ISP is that correct?
if you have a saved copy of all your email then try to remove the email account from outlook delete it and then close oulook, try to reconfigure your email after you restart windows.
do you want me to check the email settings using remote assistance?
I will open this question to other experts.