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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cant remember my main screen password even with a hint, time

Customer Question

cant remember my main screen password ***** with a hint
JA: When did you last reset your username and password?
Customer: long time ago
JA: Have you installed any updates recently?
Customer: just windows ten from 7
JA: Anything else you want the computer expert to know before I connect you?
Customer: it is not this puter but my laptop
Submitted: 1 month ago.
Category: Computer
Expert:  Kamil Anwar replied 1 month ago.

Does it shows an email address at the main screen?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
no more connecting to my device...I was burned twice like that
Customer: replied 1 month ago.
well?
Expert:  Kamil Anwar replied 1 month ago.

What is the email address it is showing and do you have access to the email address?

Customer: replied 1 month ago.
no more connecting to my device...
Expert:  Kamil Anwar replied 1 month ago.

I am not connecting to your device. Just asking for the information i need to assist.

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