How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

When I went overseas I was locked out of my mail at I am

Customer Question

When I went overseas I was locked out of my mail at***@******.*** I am having trouble resetting my password & have had a number of goes can you help Also why did this happen?
JA: When did you last reset your username and password?
Customer: a few minutes ago
JA: Have you installed any updates recently?
Customer: yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: I now have a mess of passwords & don't know what now works anymore
Submitted: 7 months ago.
Category: Computer
Expert:  GeekGal replied 7 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Please give me just a moment to review your question.

Expert:  GeekGal replied 7 months ago.

Do you still have the phone number ending in 08? Is it a cell phone or a land line? If it is a cell phone and you still have it I can have a security code sent to it. I will need you to provide the code as soon as you get it. Please advise.

Related Computer Questions