I'm sorry about the issue. When did you upgraded to Windows 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Also, is there any problem, such as any program not working, etc., on your Windows 10?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Can I remotely connect to your computer, so I can troubleshoot this issue with you?