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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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U verse user and pass word, mistake a few min. ago, nt.

Customer Question

u verse user and pass word
JA: When did you last reset your username and password?
Customer: mistake a few min. ago
JA: Have you installed any updates recently?
Customer: nt. trying to get phone on line
JA: Anything else you want the computer expert to know before I connect you?
Customer: no.
Submitted: 4 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Is it asking for the Wi-Fi / wireless password, or email password, or something else?

What's the model of your phone?

What is the model of your Internet modem/router device?
Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,