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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35226
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Getting s message missing logilda.dll, Dell XPS laptop, yes

Customer Question

getting s message missing logilda.dll
JA: What kind of computer do you have?
Customer: Dell XPS laptop
JA: Have you installed any updates recently?
Customer: yes automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: no this seems to be it, everytime I restart the compputer this message appears now for some time
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. When did this issue first occur?

Does this issue occur every time you turn on the computer and/or when you turn off the computer?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

Please try the following fix:

  1. Press at the same time the two keys Windows logo and R on the computer's keyboard.
    - Then the Run window should appear.
  2. Type msconfig then click OK.
    - Then the System Configuration window should appear.
  3. Click on the Startup tab at the top.
  4. Then there, look for the item LogiDLA (and/or any Logitech item), and uncheck them all.
  5. Then click OK at the bottom.
  6. Then shut down / restart the computer and check.

- Note: If it shows Open Task Manager in the Startup tab, then click on Open Task Manager

, then click on the option More details at the bottom if shown, then click on the Startup tab at the top in the Task Manager window.

, then right-click on the item LogiDLA (and/or any Logitech item), then click on the option Disable

, then shut down / restart the computer, and check.

- If there is still any issue, please let me know if your computer has Windows xp, vista, or 7, or 8, 10. Also, if you'd like to, I can connect remotely to your computer, and fix this issue directly and quickly on your computer for you.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,