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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Ifor\\ I have a Dell PC. I forgot my google password and do

Customer Question

Ifor\\
JA: What kind of computer do you have?
Customer: Hi Pearl I have a Dell PC. I forgot my google password ***** do not know answers to google recovery questions. I recently changed the password ***** do not remember the new one. Thanks
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Have you ever used this new password ***** this computer?

Customer: replied 1 month ago.
No
Expert:  Richard replied 1 month ago.

ok, did you ever set up the account with a recovery email address or phone number?

Customer: replied 1 month ago.
Can't update payment info here
Expert:  Richard replied 1 month ago.

ok, you would need to contact customer service on

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