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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4970
Experience:  B.Sc. Computer Science with Honors
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My Dell Laptop service Tag is 200P662 I just received a

Customer Question

HI My Dell Laptop service Tag is 200P662 I just received a replacement screen for my laptop but there are no instructions with it. Is there a Dell Service center in the Wash. DC area where I could have it replaced?
JA: Just to clarify, what's the exact model of your Dell? And what operating system are you running?
Customer: I am operating Windows 10. I am not sure of the model. Can you tell from the Service Tag?
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Computer
Expert:  Michelle replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 4 months ago.

i checked with the service tag and you have a Dell Inspiron 5558 laptop

Expert:  Michelle replied 4 months ago.

give me a moment here while i check for the lcd replacement

Expert:  Michelle replied 4 months ago.

Page 71 onwards shows the steps for lcd replacement

Expert:  Michelle replied 4 months ago.

here below is the service center locator for authorized service centers

click here for service centers

Expert:  Michelle replied 4 months ago.

I hope I’ve provided the information you were seeking. If you have any question feel free to ask. Please provide a rating for the service, effort and the time by clicking on the stars located in the upper right corner of the page. Thank you

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