Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
are you able to get on to the desktop screen of windows 10?
when do you get the error?
can you take a screen shot and post it here.
When you get the activation key message on your computer screen press the printscreen button on the keyboard that copies the screen and open Mspaint and paste it there and save it. Now you can post the saved photo over here.
take your time.
thanks for the screen shot picture. This is not a windows 10 activation error you must have install some program software and the error is of that program and not windows.
What software is it for Ubisoft
did you purchase the software or you are using a trail version?
Uninstall the package completely and after removal reboot the computer and then try reinstalling it back.
your windows 10 is 32 bit or 64 bit?
if the software is bought for a single computer with single license then it will not work on the other computer.
you can purchase license for the second computer and then it should work. Is it working fine on the first computer?
let me open the question to other experts for there input.
Hello! My name is*****I am a certified computer professional who will assist you.It looks like the previous Expert is not available any more. I can continue assisting you.Please tell me if you still require assistance with the activation problem for Anno 1404 Venice?I am awaiting your reply.Thanks,IT Miro