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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to recover my email password? 10 years ago? no,

Customer Question

I am trying to recover my email password?
JA: When did you last reset your username and password?
Customer: 10 years ago?
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: just my bill
Submitted: 1 month ago.
Category: Computer
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Thank you,

Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.