Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following details.
What is the problem you are facing with Outlook/Hotmail ?
Are you accessing this email on a windows or mac PC?
Note : - If you are getting pop up message regarding secure remote assistance offer you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.
Are you accessing this email using a web browser (Safari) or using apple mail ?
What happens when you access your Hotmail using Firefox browser and what message does it show ?
What time will you be back because its late night over here and i have to leave soon too.
That is really late over here.
Can we continue this tomorrow?
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You are welcome.
Post a reply when you are ready to continue tomorrow.
Checking to see whether you still need help with your Hotmail issue?
Please reply using the box below
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know when you could be online.