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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have paid for your plumbytes anti- malaware and I cannot

Customer Question

hi andy I have paid for your plumbytes anti- malaware and I cannot download it can you do it for me pleas
JA: What kind of computer do you have?
Customer: sony vaio
JA: Have you installed any updates recently?
Customer: no I have just gone through the process and there is no where it says to download
JA: Anything else you want the computer expert to know before I connect you?
Customer: no I don't think so do you want the no I have been given
Submitted: 7 months ago.
Category: Computer
Expert:  Richard replied 7 months ago.

Hi there and welcome

Can you tell me please what exact happens when you try to download it? What error are you receiving?