Hi there and welcome
Exactly how are the letters and numbers being sent to you? Via your phone?
Thanks, ***** ***** though is Exactly how are the letters and numbers being sent to you? Via your phone?
Then when you enter this code in the box that is on your screen (remember this is the reset code it is not your password) what then happens?
what is the full phone number on record with Yahoo?
send me the code you just received please
ok, it works for me and I was able to sign in no problem (have signed out now)
Tell me if you can now sign in please
How did you go, did you get into your account now?
ok, what is the make and model of the phone?
ok, I have gotten you back into your account as I see from your last reply. If you need further assistance for your phone let me know.
And please remember to rate my service via one of the stars at the top of the screen then submit.