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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I manage two yahoo accounts from my blackberry bold 9000 i

Customer Question

i manage two yahoo accounts from my blackberry bold 9000 i have a problem with one of the email accoutns which is***@******.*** i can not send or receive. ia hve reset passowrds but still no luck if i go on the yahoo home page all works fine n how do i get rhe blackberry device tow rok i ahve the same problem when i ammange yahoo mail within outlook
JA: How long has this been an issue?
Customer: the last four or five days
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no jsut trying to get the black berry to work and the outlook to wokr send and receive
Submitted: 1 month ago.
Category: Computer
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

It's best If we remove theprofile on your device and re-add it.

Are you on the device just now?