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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It's not my computer it's my new Samsung Galaxy S7 phone.

Customer Question

It's not my computer it's my new Samsung Galaxy S7 phone. It's not recognizing my Samsung 10.0 tablet or my computer passwords. I want all the google passwords to be the same account. So I can have my books on all of them.
JA: Just to clarify, what's the exact model of your Samsung? And what operating system are you running?
Customer: New one is Verizon, not sure about the other two.
JA: Have you installed any updates recently?
Customer: I haven't, however it has made updates it's self.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Yes, my old phone was a droid and was through Verizon also.
Submitted: 1 month ago.
Category: Computer
Expert:  Sudipto replied 1 month ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 1 month ago.

Do you want to add your google account to your phone ?