How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

My computer is locked out for several day due to to many bad

Customer Question

My computer is locked out for several day due to to many bad requests
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell professional don't know what I am running right now
JA: Have you installed any updates recently?
Customer: Atleast a week ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. Do you mean you cannot open / use your computer at all now?

Does your computer have windows xp, vista, or 7 or 8 or 10?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 2 months ago.

Does it let you open any program?

Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,