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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 16876
Experience:  CISCO certified, Microsoft proficient, computing expert.
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When I tried to use the address book it would not initialize

Customer Question

When I tried to use the address book it would not initialize and it then erased the book. This is Office X7. Where is the address book stored in WP?
JA: What kind of computer do you have?
Customer: W10
JA: Have you installed any updates recently?
Customer: Windows did a major update a few weeks ago. I have a backup that I can pull the files from if I know where they are. (The address book files that I would try to import)
JA: Anything else you want the computer expert to know before I connect you?
Customer: that's it
Submitted: 6 months ago.
Category: Computer
Expert:  Pete replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 6 months ago.

To recover a backup of the old address book, in WordPerfect go to Tools - Address book - File - New and create a new addressbook, then add a few dummy items first.

Next, exit the address book and close WordPerfect.

Find where the newly created address book is located, rename the files and put a copy of your backup address book in its place.

Expert:  Pete replied 6 months ago.

The address book should be stored at:

C:\Users\<username>\Documents\CCWin\Address Book

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