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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My usb ports will not open my zip drive, it keeps reading it

Customer Question

my usb ports will not open my zip drive, it keeps reading it in Power DVD
JA: What's the make and model of your computer? Have you had problems with the USB port in the past?
Customer: Lenovo AMD E1 and no it just started since I came back off of vacation
JA: Have you installed any updates recently?
Customer: yes I just installed some tonight, but it was not reading before the updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 month ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What operating system does the computer have?