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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I lost my email cant find it at, gmail.com, no, I might have

Customer Question

I lost my email cant find it at***@******.***
JA: Just to clarify, what email service provider are you using?
Customer: gmail.com
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I might have deleted it accidentally
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Is there any error or message when accessing your gmail email?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Do you have a phone number ending with the two digits 41? If yes, it is a cell phone or landline? And is that phone number able to receive text messages?

Please reply at the box below. Thank you,

Customer: replied 1 month ago.
the error message is the email does not exist. I do not have windows. this is not a mac computer. I do not have a cell phone; I cannot get texts .call me at(###) ###-####
Expert:  Viet - Computer Tech replied 1 month ago.

Thank you. What's the model of your device?

Do you have a computer?

Can you please go to the Gmail.com website, then there, click on SIGN IN option at the top if shown. Then enter your exact gmail email address and password ***** prompted, then sign in. Then let me know what is shows.

Please reply at the box below. Thank you,

Expert:  Josh replied 1 month ago.

Hi!

You mentioned that you do not have a Windows or Mac computer. How do you access your email?