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Jennifer French
Jennifer French, Computer Support Specialist
Category: Computer
Satisfied Customers: 93
Experience:  Owner at Down Home Technical Solutions
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After a major uninvited upgrade on Win 10, my wife's user

Customer Question

After a major uninvited upgrade on Win 10, my wife's user program totally disapeard.
JA: What kind of computer do you have?
Customer: DEll
JA: Have you installed any updates recently?
Customer: I received an uninvited major "upgrade" today automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's all I've got...
Submitted: 1 month ago.
Category: Computer
Expert:  Jennifer French replied 1 month ago.

Hello! My name is ***** ***** I will be assisting you today with this issue.

What version of Windows did you have before?

Expert:  Jennifer French replied 1 month ago.

Did you still need assistance?

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