Hi,I'm sorry about the issue. Is there any error or message?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=ecf9a6c4-fbe0-491b-9035-a8629e2c7807, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Please let me know when you are available to continue. Thank you,
the previous expert has opted out for your question. I am your new expert and my name is***** let me know when you are available for a remote-session, so that I can fix your problem for you. After accepting my offer (if interested), I will get back to you with instructions how to start the remote-assistance.
Thank you very much and best regards,
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